Delivery
Shipping throughout Ukraine is FREE via Nova Poshta and takes up to 5 working days. Tracking number is available.

International orders take 5-16 working days with a flat rate of 15 euros. For orders equal or over 300 euros the delivery is FREE. Orders are shipped by Ukrposhta (Ukrainian mail) from Kiev and are fully trackable.


Countries we ship to:
Russia, Belarus, Austria, Belgium, Denmark, Estonia, Latvia, Lithuania, Luxembourg, Netherlands, Germany, Poland, Slovakia, Hungary, Czech Republic, Bulgaria, United Kingdom, Italy, Romania, Slovenia, Finland, France, Sweden, Greece, Ireland, Spain, Portugal, Croatia.


Currently we do not ship to:

Ceuta, Melila or Canarias (Spain), Livigno, Campione or zones of Lago di Lugano (Italy).


For other countries, please contact info@platoniclove.co
Payment
Payment system Liqpay has the highest security level. Every transaction is to be proved by dynamic password, which comes in the form of sms to your mobile phone number. Liqpay team has more than 15 years of experience in payments risk-management and fraud prevention. Security of Liqpay is verified by Visa and MasterCard securecode certificates.



Returns
If the product appears to be a wrong size, customer has a right to return of exchange it. We accept returns within 14 days after delivery. Items must be returned unwashed, unworn, undamaged and with tags attached. Shipping charges and taxes paid are not refundable.
All orders must be returned using the same method of purchase delivery, at customer's expense. To request a return, please contact us at info@platoniclove.co, we will get back to you within 24 hours or less.
Terms & Conditions
HOW WE COLLECT YOUR PERSONAL INFORMATION

When you purchase something from www.infoplatoniclove.co, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

- How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery of a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.


AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information email us at info@platoniclove.co.




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